Pros
ConsThe details
InfinityFree is a pretty solid choice for many websites but if you don’t like large numbers of ads, then InfinityFree is a great alternative. It has some pretty impressive features too- unlimited bandwidth, disk space, and up to 400 MySQL databases.
Speed
Its speed isn’t as impressive. According to our website speed testing tool, InfinityFree manages an average load speed of 1.3 seconds, nearly twice what we see with other web hosting providers.
On average it’s within the range we would expect for a free hosting service but if your website has lots of traffic, it’s best to subscribe to a paid plan. Overall its servers can deliver reasonable performance.
Uptime reliability
Honestly, its uptime reliability is unstable. Whereas it claims to offer 99.99% uptime, this is just much an advertisement puff.
We had a pretty bad experience with our website getting deactivated several times and getting reactivated after 24 hours.
What’s more, our server responded to requests after a whooping 319 ms and most of the delays happen during the day (when your visitors are likely to be active).
Customer support
We found its support platform a little basic for a web hosting service. This is because customers can only address their problems via a community forum and the knowledge base.
While the platforms provide insightful information to help you address problems, we would recommend a live chat platform to help address problems in real-time. Alternatively, setting up a telephone number or email with responsive customer support wouldn’t cost too much.
Limitations
Despite its ability to provide unlimited bandwidth and unlimited storage, we experienced some limitations. For example, the server couldn’t host a website with a few images. It occasionally displayed the message, ‘server limit reached’ restricting users to hosting simple websites like a text hobby website.
If hosting large websites with more traffic, you’d need to look for a premium plan. We also found that InfinityFree doesn’t support the installation of Let’s Encrypt SSL certificates and other similar free SSL services which leaves your website vulnerable to attacks.
Final verdict
Overall, InfinityFree is a good buy for basic or hobby websites if you can live with its lack of SSL certificates and limited resources. Benefits like POP3 email support, Softaculous auto-installer, and cPanel management make it one of the best free web hosting services.
