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InMotion Hosting Web Hosting Service Review: Best for Business Class Hosting

Many hosting plans, responsive customer service, free SSL certificates and unlimited data transfers on Shared and WordPress plans.

InMotion Hosting Web Hosting Service

InMotion Hosting Web Hosting Service

InMotion hosting provides a 90-day money-back guarantee for all the business plans packages and a 30-day warranty for Value class plans. While it ranks second after Dreamhost’s 97-day money-back guarantee, the offer shows you how confident the company is in its services.

  • Brand: InMotion Hosting
  • Founded: 2001
  • Headquarters: California, United States

Evaluation

InMotion Hosting is a decent buy for personal and business-related needs. Its exceptional customer service, money-back guarantee, and a vast range of plans mean both types of buyers can find a suitable web hosting plan quickly. However, all its plans are Linux-based, restricting customers who use Windows-powered servers.

Pros

  • Unlimited storage
  • Reliable customer service
  • Unlimited bandwidth

Cons

  • Lacks free backups
  • Need to install an add-on at extra cost
4.2/5
Overall
Speed
4
Uptime reliability
4
Customer support
4.5
Value for money
4.5

The details

Inmotion is a pretty popular web hosting service that has been operating since 2001. So far, it hosts more than 300,000 domain names thanks to its two servers in Virginia and Los Angeles.

It has a rich set of features too to cater to both personal and business-related web hosting needs. Here’s more about Inmotion web hosting service:

Speed

This is a critical feature for both small and large websites as it makes the difference between keeping the user on-site and losing them.

In fact, studies show that a one-second delay can reduce page views and conversions by 11% and 7%, respectively.

Upon testing InMotion Hosting using our regular speed testing tools, we were somewhat disappointed by its slow speed compared to other web hosting services we had reviewed.

The loading speed became snail-paced as more users logged in. While we expect reduced loading speeds on shared web hosting plans, it was a little too slow for most users’ liking.

Uptime reliability

InMotion’s uptime reliability did not live up to the hype. Several tests showed conflicting reports clocking an uptime of below the standard 99.95%, which isn’t ideal if you need a project to be online all the time.

We tested load speed in different locations, including Australia, Japan, and Brazil, and we must say they weren’t as impressive.

While they all reported load speed of less than a second, they varied throughout the period. However, tests conducted on sites in the U.S. reported a better and more consistent response time.

Customer support

The company’s support system is available 24 hours via email, the live chat platform, and telephone. When we fired up InMotion’s web chat, we received a near-instant response.

We also called them by phone to find out more about its shared hosting plans, and we must say we’re impressed by their quick and valuable feedback.

As if that’s not enough, new customers enjoy exceptional support as they can schedule a free 25-minute appointment with the company’s support team to discuss topics such as:

  • Domain transfers
  • cPanel
  • Email
  • Account Management Panel
  • WordPress
  • Premium website builder
  • Site transfers
  • Joomla

Value

InMotion hosting plans aren’t so much about fair pricing but providing value to its customers. There are plans for everyone; whether you’re a blogger, a small business, or a large website. Here’s a detailed overview of all its plans:

Shared hosting

These plans come in handy for users who want to host a website without spending lots of money. All the plans come with a free SSL, unlimited monthly data transfers, a free domain, and they come in four tiers:

  • Lite: It’s the Basic plan ($4.99 p.m.). It hosts one website, has unlimited monthly data transfers, 10GB of SSD storage, and a single email account
  • Launch plan: It builds upon the basic program allowing you to host two websites and create 10 email accounts with 50 GB of storage. It costs $6.99 p.m.
  • Power plan: This plan costs the same as the Launch Plan, but you must pay $15.99 p.m. when renewing. It hosts up to 50 websites, provides 50 email accounts and 100 GB of SSD storage
  • Pro: It’s the most expensive Shared Hosting tier as it costs $19.99 p.m. and doesn’t lock you into an annual contract like the others. You can host up to 100 websites, enjoy up to 200 GB of SSD storage, and unlimited email accounts

Dedicated hosting

With this plan, your website doesn’t have to share resources with other sites allowing you to take advantage of the system’s full power. With more resources, your website can receive larger amounts of traffic without slowing down.

The basic plan starts at $139.99 p.m, which provides a vast 192 GB of RAM, 4TB of storage, and 25TB of monthly data transfers. For more resources, ask the company to customize a plan based on your needs.

VPS web hosting

It’s another alternative to shared web hosting plans only that it isn’t as expensive as dedicated web hosting plans. The Dedicated web hosting package comes in two categories:

1. Managed web hosting

It starts at $56.99 p.m. and provides:

  • 7TB of monthly data transfers
  • 8GB of RAM
  • 140 GB SSD storage
  • One dedicated IP
  • Unlimited domains, email, websites, MYSQL databases

2. Unmanaged hosting

It starts at $5 p.m and has:

  • 8 CPU cores
  • 32 GB of RAM
  • 640 GB SSD storage
  • 7TB of monthly data transfer

By comparison, InMotion VPS hosting isn’t as robust as comparable hosting products like Hostwinds which provides more room for expansion.

WordPress web hosting

InMotion has some pretty solid WordPress web hosting plans too. This means all your content resides in a server that hosts WordPress websites exclusively. You can choose from four WordPress web hosting plans:

  • WP-1000S: It hosts one website, has unlimited email and monthly data transfers, and offers 50 GB of SSD storage. It costs $7.99 p.m; for annual plans and renews at $10.99 p.m.
  • WP-2000S: It hosts two websites and offers a 100GB SSD of storage. It costs $7.99 p.m. and renews at $15.99 p.m.
  • WP-3000S: Hosts three websites, offers 150 GB of storage and unlimited email. It costs $13.99 p.m. for the annual plan
  • WP-4000S: At $25.99 p.m. for annual subscriptions, you can host up to six websites and enjoy up to 200 GB of storage, a dedicated IP, and a Jetpack Professional

InMotion also provides WordPress Dedicated Hosting plans at $159.99 p.m., which hosts up to 15 dedicated IPs.

Safety

Its shared hosting plans come with a free SSL certificate which means all your website’s data is encrypted.

In addition, InMotion scans your website for malware and vulnerabilities, and its server supports the latest PHP versions and HTTP/2, which prevent unsafe coding.

We also loved the fact that we could add a two-factor authentication code to enhance your account’s security. This means every time you log into your account; you’ll be requested to provide a code sent to your mobile device.

Final verdict

Overall, InMotion Web Hosting makes a solid buy for startups and small established businesses.

Its wide variety of plans allows upgrading to better plans as your business grows and you’re confident that all your data is secure. However, its unreliable speed and uptime may spell doom for websites experiencing incredibly high traffic at any given time.

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